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Why is my apple Iphone pictures not clear?

Recently I bought a apple iphone4. But when I clicked a picture, it was very dull. I called up the company but they told me that there might be some resolution problems. So, I tried to correct the resolution problem and clicked without flash during day. I

Recently I bought a apple iphone4. But when I clicked a picture, it was very dull. I called up the company but they told me that there might be some resolution problems. So, I tried to correct the resolution problem and clicked without flash during day. I did whatever the company executive told me but the problem still persists. Please tell me what to do.

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