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How can I respond to my emails from blackberry tour 9630?


Was not expecting Blackberry will come up with such a disastrous mobile phone. Two months back, I bought a mobile phone named blackberry tour 9630. But since then it has really put my life in trouble. Every alternative day I am going to customer care to resolve some or the other issue. Two days back I had battery heat issue and since morning I have not been able to respond to any of the emails coming to me. I am able to receive the emails but able to respond. Help
8 months ago
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Shreya Krishna | Oct 7 2011

Hey I am also very fond of cell phones and from the last week I am using blackberry tour 9630 and it has got very amazing features and it has brought a great versatility to both my personal and professional life.

The problem you are facing comes due to lack of GPRS service. GPRS stands for general packet radio service and this service allowsyour device to access data. The first thing which you need to do is to performa software reset on your device. And if this software reset do not work thenperform the hardware reset on your device. After performing both resets checkthe wireless antenna for the signal strength. The antenna must show the GPRS signal. If you can still make phone calls and access the Web, then your GSMservice is still available. Try sending yourself an email and check whether itworks or not? If it doesn’t, call your BlackBerry provider. Sometimes, yourservice could be delayed due to a billing problem or to downtime on the network. This will surely help you in resolving your issue.

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