Where can I complain against apple iphone pre order?

Well, first check your address if is correct or not. Call on this number 1 800 MY APPLE or call Apple Store Customer Service at 1-800-676-2775 and say about your problem. Ask them courier company name ( they are delivered your product by which company!). Confirm the courier company that it sent your product or not. If not then go near apple retail store and say about your problem. Show them proof of the purchase. You can get so many helpful topics on apple store: 'store.apple'. They will receive an Order Acknowledgement email to confirm your order details, including shipping and delivery estimates for each item. Once your item has prepared for shipment and ships, they will receive you a Shipment Notification email with carrier and tracking information.