Chris
Rookie

How can I erase the "virgin alerts" on virgin mobile prepaid?


Hey guys I know that alerts are important but I don’t need virgin alerts. Those are the little messages I get telling me that you have done a top up and else. So, I want to know that how I can delete "virgin alerts" on virgin mobile prepaid and how can I prevent myself from getting them in future please suggest friends, looking for your early replies.
8 months ago
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Prateek Singh | Sep 11 2011

Hi,

I understand the issue you are facing. Lots of users like you are annoyed with this service. However, unfortunately these alerts cannot be deleted or configured. These alerts are been devised as a company marketing strategy. Like every business, organizations come up with new ways for market penetration . These alert serve an important purpose and remind you about low balance etc. Many people confuse that these alerts eat up battery life or the battery gets drain very quickly which is not true. Lots of people due to their busy schedules miss out important things so these alerts help them a lot. To have these alerts deleted more and more people need to contact virgin helpdesk so that the company management thinks about it to change the Technology. However, these alerts get deleted on timely basis.

Hope you understand the situation. Take Care.

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