How to repair LG env 2 phone?

I have a LG env 2 phone.Its keypad’s a letter is not working. I am some little technical knowledge about phone. But I am not able to understand how to repair this problem. If you know how to repair this problem please tell me in steps. I want to repair it on my own. Please tell about LG env 2 phone only, do not tell about general phone procedure.

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