How to resolve droid incredible apps issue?

I am having a droid smart phone and since I bought it, it has created a lot of problem to me. Here I am trying to download droid incredible apps for the mobile. All the downloading process goes good but I don’t know where it goes after download. I have tried to search whole mobile but could fix it. Then I went to customer service. They kept my mobile for three days with them and reassured the problem is fixed. But when I came back home and tried to download an application, the problem was same. An urgent help is required.

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