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Why can’t I open picture message in Verizon LG cell phones?

Hey guys, It is indeed a mess that Verizon LG cell phones has frozen to work as soon as I received a picture message from my friend. He just called me and said that he was sharing one picture message with me. So, obviously it’s not a virus but the prob

Hey guys,
It is indeed a mess that Verizon LG cell phones has frozen to work as soon as I received a picture message from my friend. He just called me and said that he was sharing one picture message with me. So, obviously it’s not a virus but the problem now is that my cell phone is frozen. The screen just says “1 new pix message,” but I can’t open it. When I close it– it does nothing. I tried turning it off many times, but nothing works. Will it work again please tell guys, I need your help.

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